Yes, absolutely! You will receive an automatic order confirmation email, usually immediately after the order. If you have not yet received it, please check your email's junk/spam folders and if anything, contact us directly.
Absolutely! All credit cards are processed outside of our website, in a safe and secure facility. Our shop is powered by Shopify, the leading ecommerce platform in the world. Our website and checkout are fully secured with an SSL certificate security encryption provided by "Let's Encrypt". We never save your credit card information, it is sent immediately to the bank.
We want to be as transparent with our customers as possible! Please ensure you enter the correct details of your credit card and it matches exactly the same as the bank or credit card company which issued it.
- No spaces in the credit card numbers.
- Shipping address matches the Billing address.
- Enter the 3 or 4 digits on either the back or front of the credit card.
- The credit card is valid and is not expired.
- Not a debit card.
If you are still experiencing an issue, please contact us.
Sorry to hear that! Items that do not have defects or are not damaged, can be returned within 14 days of receiving your order. Shipping these items back will be at the customer's expense. Please send us an email at firstname.lastname@example.org and we will be in contact within 24 hours. Closeout items cannot be returned unless defective.
Although this is a rare occurrence, we sincerely care about this and you should let us know immediately. We guarantee full credit for all defective products. You may return defective products up to 14 days after you receive the product. No refunds will be allowed after 14 days. All returns will need a Return Authorization number (RA#) before they can be accepted back. If you find defects, please contact us right away and provide us with photos of the defective item(s).